Careers at Beneficial Insectary
At Beneficial Insectary, we are proud to be a leader in the production and supply of high-quality beneficial insects and mites for biological pest control. Since 1986, our team has supported growers across North America with science-based, environmentally friendly pest management solutions.
If you’re passionate about agriculture, sustainability, and making a real impact, we invite you to explore career opportunities with us.
Why Work With Us
At Beneficial Insectary, we believe that our people are the foundation of our success. We foster a collaborative environment where innovation, integrity, and continuous improvement are encouraged. Whether you’re working in production, research, operations, or administration, you’ll be part of a team making a difference in agriculture and the environment every day.
What we stand for
Our Values
Customer Commitment
Our Customer Service and IPM teams are dedicated in their commitment to delivering customer satisfaction and product awareness with every encounter.
Teamwork
We work together, to exceed the needs of our customers and to help our Company flourish.
Passion for Innovation
Driven and devoted to innovating science-based least toxic product development.
Respect for People
We honor and value our people, inspire their growth and celebrate their success.
Quality
We mass-rear outstanding products, with unsurpassed customer service that, together as a company, deliver superior value to our customers.
Personal Accountability
We are personally accountable for following through on our commitments every single time.
Comprehensive Employee Benefits
We are proud to offer a robust benefits package designed to support your health, well-being, and financial future. Full-time employees working 30 hours or more per week are eligible for benefits starting the first of the month following 30 days of employment. After 90 days, employees are also eligible to participate in our 401(k) retirement plan, which includes a company match of up to 4% with 100% vesting.
- Medical, Dental & Vision Coverage
- Life and Disability Insurance
- Mental Health & Employee Assistance Program
- 401(k) Retirement Plan with 4% Company Match and 100% Vesting
- Additional Wellness Resources
Open Positions
Description
Job Title: Customer Service Representative (Temp to Hire)
Location: Main Office - Redding
Schedule: TBD
Anticipated range: $20.00 - $22.00, depending on experience
Position Summary
The Customer Service Representative is responsible for delivering excellent customer support while ensuring accurate and timely order entry and processing. This role serves as the first point of contact for customers via phone and email and plays a critical role in maintaining smooth order flow and operational efficiency.
Key Responsibilities
- Answer and manage incoming calls on a multi-line phone system in a professional and timely manner
- Respond to customer inquiries via phone and email, providing accurate product, pricing, and order information
- Perform daily order entry, including entering, reviewing, and verifying customer orders for accuracy
- Process order changes, cancellations, and updates while ensuring all system information is correct
- Coordinate with internal teams (production, shipping, quality, etc.) to ensure orders are fulfilled accurately and on time
- Proactively communicate with customers regarding order status, delays, or issues
- Handle customer concerns or complaints with professionalism and a solution-oriented approach
- Maintain detailed and accurate records of customer interactions and order activity
- Support administrative and operational tasks as needed
Requirements
Qualifications
- Previous customer service and/or order entry experience
- Strong communication skills (verbal and written)
- High attention to detail with a focus on data accuracy
- Ability to manage multiple priorities in a fast-paced environment
- 2 years experience working with multiline phone systems, order entry platforms, and Microsoft Office products, Syspro (or similar systems) required
- Team-oriented with a positive, problem-solving attitude
Core Competencies
- Accuracy and attention to detail
- Professionalism and reliability
- Strong organizational skills
- Ability to handle high call volumes while maintaining data accuracy
- Customer-focused mindset
Work Environment
- Office-based role with frequent phone and computer use
- Requires extended periods of data entry and multitasking across systems
Expectations
- Maintain high accuracy in all order entry and processing tasks
- Meet response time standards for calls and emails
- Contribute to team goals related to customer satisfaction and order performance
- Maintain a collaborative and respectful work environment
Description
Full-time Redding, CA Description Position Summary
The Site Manager oversees daily operations at the insect production site, ensuring efficient workflows, high product quality, and adherence to safety and regulatory standards. This role provides hands-on leadership to production staff engaged in the rearing, processing, and packaging of beneficial insects and mites used in biological pest control. The Site Manager coordinates with Operations and Quality teams to meet production goals, maintain facility readiness, and ensure consistent communication across shifts.
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Essential Duties and Responsibilities
- Manage and coordinate daily work activities of site staff involved in insect and mite production, processing, and facility maintenance.
- Plan and assign work to optimize productivity, quality, and resource utilization.
- Monitor environmental conditions (temperature, humidity, sanitation) to maintain optimal production outcomes.
- Train employees in production techniques, safety protocols, and standard operating procedures (SOPs).
- Inspect work areas and equipment for compliance with safety, quality, and sanitation standards.
- Maintain accurate records of inventory, production output, labor, and materials.
- Collaborate with Quality Assurance and R&D teams to identify and resolve production or product-quality issues.
- Participate in hiring, onboarding, and performance evaluations for site employees.
- Ensure compliance with company policies, state and federal labor regulations, and biosecurity requirements.
- Assist with scheduling, timekeeping, and reporting hours worked to Payroll and HR.
- Promote a culture of teamwork, accountability, and continuous improvement.
Requirements
Requirements
Qualifications
Education & Experience:
- Associate degree in Agriculture, Biology, Business, or a related field preferred or equivalent education/experience combo
- Minimum of 2 years of direct supervisory experience overseeing at least 20+ employees in a production, agricultural, or manufacturing environment.
- 3–5 years of experience in agricultural production, greenhouse operations, insectary, or similar controlled-environment facility preferred
- Experience with scheduling, performance management, and cross-training in a fast-paced, hands-on setting
- Familiarity with Cal/OSHA safety standards and agricultural labor regulations preferred
Knowledge, Skills, & Abilities:
- Strong leadership and communication skills with the ability to motivate and develop teams.
- Working knowledge of agricultural or biological production practices.
- Ability to identify operational issues and implement practical solutions.
- Proficient in Microsoft Office (Excel, Outlook, Word) and production recordkeeping.
- Ability to lift up to 50 lbs., stand for extended periods, and work in warm, humid environments typical of insect rearing facilities.
Work Environment
- Work is performed in a controlled agricultural production facility with exposure to live insects, biological materials, and varying temperatures and humidity.
- May require weekend, holiday, or early/late shift work to maintain live organisms.
Description
Production Technician (Temp to Hire)
**Department:** Biological Production
**Reports To:** Production Supervisor or Operations Manager
**Location:** Bella Vista
**FLSA Status:** Non-Exempt
Position Summary:
The Production Technician – Insect Production supports the rearing, harvesting, quality control, and packaging of beneficial insects and mites used in biological pest control. This role is essential to maintaining high standards of organism health, environmental cleanliness, and production accuracy. The ideal candidate is detail-oriented, comfortable working with live organisms, and committed to contributing to sustainable agriculture practices.
Key Responsibilities:
- Assist in the propagation and rearing of beneficial insects and mites according to company protocols
- Monitor insect life cycles, growth stages, and environmental conditions to ensure healthy production
- Perform tasks such as feeding, harvesting, sorting, and transferring live insects with precision and care
- Prepare, package, and label live insect shipments for customer delivery in accordance with quality and safety standards
- Record production data accurately, including batch numbers, quantities, and developmental observations
- Conduct routine cleaning and sanitization of production areas, equipment, and workstations to prevent contamination
- Follow biosecurity and safety protocols strictly, including proper use of personal protective equipment (PPE)
- Communicate any anomalies in insect behavior, health, or facility conditions to supervisors promptly
- Support cross-functional tasks including inventory management, supply restocking, and minor facility maintenance
- Participate in training and continuous improvement initiatives as directed
Qualifications:
- High school diploma or equivalent required
- Prior experience in agriculture, entomology, greenhouse operations, lab work, or animal husbandry preferred
- Comfort working in environments with live insects and organic material
- Ability to follow detailed protocols and maintain accurate records
- Fine motor skills and the ability to handle delicate tasks with precision
- Ability to work in warm or humid environments typical of insect rearing facilities
- Ability to lift up to 30 lbs and stand for extended periods
- Dependable, organized, and capable of working independently or as part of a small team
Work Environment:
- Work is conducted in controlled environments such as greenhouses, insectaries, or rearing rooms
- Regular exposure to high humidity, variable temperatures, and live insect populations
- Use of PPE such as gloves, lab coats, and hairnets may be required
- Flexible scheduling may be necessary during peak production seasons
Physical Demands:
- Ability to stand for extended periods of time during rearing and production tasks
- Manual dexterity to handle small and delicate insects with care
- Ability to lift, push, or pull up to 30 pounds regularly
- Frequent bending, reaching, and repetitive hand movements
- Comfort working in high-humidity and variable-temperature environments typical of insect rearing facilities
- Use of ladders or step stools as needed to access equipment or materials
Requirements
Description
JOB TITLE: Shop Technician / Ranch Maintenance Technician
Anticipated range: $22.00 to $24.00, depending on experience
Location: Bella Vista
Schedule: TBD
To apply for this internal opportunity, please complete the attached form and return it to Human Resources with a resume on or before Monday, April 27, 2026
Position Summary
The Shop Technician / Ranch Maintenance Technician supports the BV Production Facility by performing maintenance, repair, fabrication, and installation of equipment and infrastructure. This position also assists with comprehensive ranch operations and maintenance across a 550-acre ranch. The role requires strong mechanical aptitude, versatility, and the ability to perform a wide range of duties in both shop and outdoor environments year-round.
Essential Job Functions
- Maintain and repair existing production and shop equipment.
- Fabricate, install, and modify new equipment as required to support operations.
- Perform general shop maintenance and ensure tools and equipment are properly maintained.
- Operate a wide range of power tools, including skill saws, chop saws, jig saws, angle grinders, heat guns, rivet guns, reciprocating saws (Sawzall), sanders, chainsaws, and weed eaters.
- Operate and maintain shop machinery, including mills, lathes, drill presses, band saws, MIG welders, aluminum welders, cutting torches, brake presses, and shears.
- Work with various materials, including wood, steel, aluminum, and polycarbonate.
Perform basic electrical installation, diagnostics, and repairs, including:
- AC systems (120V / 220V)
- DC low-voltage systems
- Motors, converters, and relays
- Operate and maintain ranch and wheeled equipment, including dump trucks, tractors, backhoes, pickup trucks, spreaders, and ATVs/quads.
- Perform maintenance and minor repairs on all assigned equipment.
- Support ranch operation and maintenance activities, including irrigation ditch maintenance, field irrigation, discing, mowing, levee construction and repair, and fence installation and repair.
- Perform tree and debris cleanup using chainsaws.
- Relocate wheel lines and support irrigation systems as needed.
- Perform outdoor duties in all weather conditions year-round, as operational needs require.
- Mechanical aptitude
- Problem-solving skills
- Attention to detail
- Safety awareness
- Time management
Adaptability and flexibility
Requirements
Position Requirements
- Ability to operate a wide range of hand, power, shop, and heavy equipment safely.
- Basic knowledge of electrical systems and mechanical repairs.
- Willingness to perform a broad range of duties, including tasks outside a traditional job scope.
- Ability to work independently and as part of a team.
- Willingness to work flexible hours and respond to operational needs as required.
Our Locations
We operate in the heart of California agriculture and are proud to serve growers across the U.S. from our headquarters in Redding, CA. Our proximity to farming communities and agricultural hubs keeps us closely connected to the growers we support.
HOW TO APPLY
Interested in joining our team? We invite you to explore our current job openings and apply directly through our official careers portal or reach out to us directly at careers@insectary.com with your resume and area of interest.