Description
Job Title: Customer Service Representative (Temp to Hire)
Location: Main Office - Redding
Schedule: TBD
Anticipated range: $20.00 - $22.00, depending on experience
To apply for this internal opportunity, please complete an Internal Job Application form and return it to Human Resources with a resume on or before Monday, April 27, 2026
Position Summary
The Customer Service Representative is responsible for delivering excellent customer support while ensuring accurate and timely order entry and processing. This role serves as the first point of contact for customers via phone and email and plays a critical role in maintaining smooth order flow and operational efficiency.
Key Responsibilities
- Answer and manage incoming calls on a multi-line phone system in a professional and timely manner
- Respond to customer inquiries via phone and email, providing accurate product, pricing, and order information
- Perform daily order entry, including entering, reviewing, and verifying customer orders for accuracy
- Process order changes, cancellations, and updates while ensuring all system information is correct
- Coordinate with internal teams (production, shipping, quality, etc.) to ensure orders are fulfilled accurately and on time
- Proactively communicate with customers regarding order status, delays, or issues
- Handle customer concerns or complaints with professionalism and a solution-oriented approach
- Maintain detailed and accurate records of customer interactions and order activity
- Support administrative and operational tasks as needed
Requirements
Qualifications
- Previous customer service and/or order entry experience preferred
- Strong communication skills (verbal and written)
- High attention to detail with a focus on data accuracy
- Ability to manage multiple priorities in a fast-paced environment
- Comfortable working with phone systems, order entry platforms, and Microsoft Office, Syspro (or similar systems)
- Team-oriented with a positive, problem-solving attitude
Core Competencies
- Accuracy and attention to detail
- Professionalism and reliability
- Strong organizational skills
- Ability to handle high call volumes while maintaining data accuracy
- Customer-focused mindset
Work Environment
- Office-based role with frequent phone and computer use
- Requires extended periods of data entry and multitasking across systems
Expectations
- Maintain high accuracy in all order entry and processing tasks
- Meet response time standards for calls and emails
- Contribute to team goals related to customer satisfaction and order performance
- Maintain a collaborative and respectful work environment
Description
JOB TITLE: Shop Technician / Ranch Maintenance Technician
Anticipated range: $22.00 to $24.00, depending on experience
Location: Bella Vista
Schedule: TBD
To apply for this internal opportunity, please complete the attached form and return it to Human Resources with a resume on or before Monday, April 27, 2026
Position Summary
The Shop Technician / Ranch Maintenance Technician supports the BV Production Facility by performing maintenance, repair, fabrication, and installation of equipment and infrastructure. This position also assists with comprehensive ranch operations and maintenance across a 550-acre ranch. The role requires strong mechanical aptitude, versatility, and the ability to perform a wide range of duties in both shop and outdoor environments year-round.
Essential Job Functions
- Maintain and repair existing production and shop equipment.
- Fabricate, install, and modify new equipment as required to support operations.
- Perform general shop maintenance and ensure tools and equipment are properly maintained.
- Operate a wide range of power tools, including skill saws, chop saws, jig saws, angle grinders, heat guns, rivet guns, reciprocating saws (Sawzall), sanders, chainsaws, and weed eaters.
- Operate and maintain shop machinery, including mills, lathes, drill presses, band saws, MIG welders, aluminum welders, cutting torches, brake presses, and shears.
- Work with various materials, including wood, steel, aluminum, and polycarbonate.
Perform basic electrical installation, diagnostics, and repairs, including:
- AC systems (120V / 220V)
- DC low-voltage systems
- Motors, converters, and relays
- Operate and maintain ranch and wheeled equipment, including dump trucks, tractors, backhoes, pickup trucks, spreaders, and ATVs/quads.
- Perform maintenance and minor repairs on all assigned equipment.
- Support ranch operation and maintenance activities, including irrigation ditch maintenance, field irrigation, discing, mowing, levee construction and repair, and fence installation and repair.
- Perform tree and debris cleanup using chainsaws.
- Relocate wheel lines and support irrigation systems as needed.
- Perform outdoor duties in all weather conditions year-round, as operational needs require.
- Mechanical aptitude
- Problem-solving skills
- Attention to detail
- Safety awareness
- Time management
Adaptability and flexibility
Requirements
Position Requirements
- Ability to operate a wide range of hand, power, shop, and heavy equipment safely.
- Basic knowledge of electrical systems and mechanical repairs.
- Willingness to perform a broad range of duties, including tasks outside a traditional job scope.
- Ability to work independently and as part of a team.
- Willingness to work flexible hours and respond to operational needs as required.
Description
POSITION SUMMARY
The Area 77 Entry-Level Packaging Technician supports daily packaging operations by accurately preparing materials, following Quality Control (QC) work instructions, and ensuring all products are packaged, labeled, and handled correctly. This role plays a critical part in maintaining product quality, traceability, and compliance with Area 77 SOPs, QC requirements, and safety standards. The Packaging Technician works closely with Packaging Leads, QC, and Operations to support efficient and accurate production.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Packaging & Production Support
- Package finished products in accordance with Area 77 SOPs and QC work instructions.
- Handle raw materials carefully to prevent contamination, damage, or product mix-ups.
- Assist with preparing approved mixes by following QC recipes and instructions.
- Stage completed products accurately for downstream processes or shipment.
Label Reading & Verification
- Read and verify labels for correct species, batch codes, date codes, and expiration dates.
- Confirm labels match the raw material, mix, or product being packaged.
- Immediately report labeling discrepancies or concerns to the Packaging Lead, Supervisor, or QC.
Supplies & Documentation
- Print, review, and follow the daily Supplies Needed Report.
- Pull required materials and supplies based on production needs.
- Ensure all materials are properly date-coded prior to use.
- Accurately and legibly complete all required documentation and production records.
Mixing & QC Compliance
- Follow QC work instructions exactly when preparing mixes.
- Use only approved materials, quantities, and recipes.
- Label all mixes with required species, batch codes, and expiration dates.
- Store mixes in designated areas using approved containers and vented lids.
- Do not initiate production runs without required QC approval.
Quality, Safety & Teamwork
- Maintain a clean, organized, and compliant work area.
- Follow all Area 77 SOPs, safety policies, and GMP requirements.
- Report quality concerns, safety hazards, or process deviations immediately.
- Work collaboratively with Packaging, QC, and Operations teams.
- Other tasks as assigned.
Requirements
QUALIFICATIONS AND REQUIREMENTS
- Ability to follow written instructions, SOPs, and QC work instructions.
- Strong attention to detail and accuracy.
- Ability to read, understand, and verify labels, recipes, and documentation.
- Reliable attendance and punctuality.
- Ability to work effectively as part of a team in a production environment.
WORK ENVIRONMENT & PHYSICAL REQUIREMENTS
- Ability to stand for extended periods.
- Ability to perform repetitive hand movements.
- Ability to lift, carry, and handle materials as required.
- Work is performed in a production and packaging environment with biological materials and temperature-controlled conditions.